Information & service

Arrival

Rooms are available on the day of arrival from 3 p.m. When checking into the hotel, everybody is required to present a valid identity card/passport, as well as a credit card or deposit. If guests are going to arrive after 6 p.m., we request that they let us know by telephone.

Departure

We request that on your day of departure you vacate the rooms and suites by 11 a.m. We will be pleased to offer you a late check-out service, subject to availability. Please ask our reception team about the options available. In order to avoid waiting times, you can also pay your bill on the evening before your day of departure.

Further informations

Breakfast
Our breakfast times are Monday to Friday from 7 a.m. to 10:30 a.m., and on Saturday, Sunday and public holidays from 7 a.m. to 11 a.m.  

Ironing, shoe cleaning and laundry service
We will be pleased to provide any of the above services from Monday to Friday until 6 p.m. Please contact the reception team for this.

Fitness studio
The fitness studio is open for you 24 hours a day. We provide access with a keycard.

Railway station
The nearest railway is approx. 4 km away. Will be pleased to organise transfer for you for a fee.

Airport
Salzburg Airport is approx. 7 km away. Our reception team will be pleased to organise transfer for you for a fee.

Pets
Pets are not allowed for hygiene reasons.


Internet
Please ask at the reception for your code for free Internet access.

Parking area & underground car park

For parking in the underground car park, we charge a daily amount of €9 per parking space. In the first year (2017) parking in our garage is free of charge.

Cancellation

Please note that only a written cancellation can be considered valid. In the event of cancellation, the our General Terms and Conditions apply.

24-hour reception service

Concierge service at the reception with following options: luggage storage, ticket service, newspapers are available.

Business centre

If you require photocopies, scans, the posting of letters or other office services, our reception team will be pleased to assist you.

Opening hours

Kitchen daily from 12:00 a.m. - 21:00 p.m.

Breakfast daily from 6:30 a.m. - 10:30 a.m.


Our restaurant is open for you

Monday to Thursday:      6:30 a.m. - 11:00 p.m.

Friday and Saturday:      6:30 a.m. - midnight

Sunday:                              6:30 a.m. - 10:00 p.m.

The rooftop terrace is open when the weather is fine
(If necessary and in good spirits, the closing time will be extended by one hour).

We ask for early table reservations.