Rooms are available on the day of arrival from 3 p.m. When checking into the hotel, everybody is required to present a valid identity card/passport, as well as a credit card or deposit. If guests are going to arrive after 5 p.m., we request that they let us know by telephone.
We request that on your day of departure you vacate the rooms and suites by 11 a.m. We will be pleased to offer you a late check-out service, subject to availability. Please ask our reception team about the options available. In order to avoid waiting times, you can also pay your bill on the evening before your day of departure.
Our breakfast times are Monday to Friday from 7 a.m. to 10:30 a.m., and on Saturday, Sunday and public holidays from 7 a.m. to 11 a.m.
Ironing, shoe cleaning and laundry service
We will be pleased to provide any of the above services from Monday to Friday until 6 p.m. Please contact the reception team for this.
The fitness studio is open for you 24 hours a day. We provide access with a keycard.
The nearest railway is approx. 4 km away. Will be pleased to organise transfer for you for a fee.
Salzburg Airport is approx. 7 km away. Our reception team will be pleased to organise transfer for you for a fee.
Pets are not allowed for hygiene reasons.
Please ask at the reception for your code for free Internet access.
Parking area & underground car park
For parking in the underground car park, we charge a daily amount of €9 per parking space. In the first year (2017) parking in our garage is free of charge.
Please note that only a written cancellation can be considered valid. In the event of cancellation, the General Terms and Conditions of the Austrian hotel industry (AGBH 2006) apply.
24-hour reception service
Concierge service at the reception with following options: luggage storage, ticket service, newspapers are available.
If you require photocopies, scans, the posting of letters or other office services, our reception team will be pleased to assist you.